Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://lessie.ai, including any related services, features, or content linked to this policy (collectively, the "Services"). Please read this policy carefully. If you do not agree with the terms, please do not use our Services.

1 Information We Collect

We collect personal information that you voluntarily provide to us when you:

• Register on our website
• Use our products or services
• Contact us for support
• Subscribe to marketing communications

The types of information we may collect include:

• Personal Information: Name, email address, phone number, company name, job title, and other contact details
• Account Credentials: Login credentials, if applicable
• Billing Information: Credit card details and billing address (processed securely via third-party payment processors)
• Usage Data: IP address, browser type, operating system, referral URLs, page views, clicks, time spent on pages
• Cookies and Tracking Technologies: See section 6

We do not collect sensitive information (e.g., health, biometric, or racial data).

2 How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our website and services
• Process transactions and manage billing
• Communicate with you, including customer service and updates
• Improve user experience and service quality
• Send newsletters, promotions, or marketing materials (if you opt in)
• Analyze trends and usage patterns
• Enforce our terms, prevent fraud, and comply with legal obligations

3 Disclosure of Your Information

We do not sell or rent your personal data. We may share your data with:

• Service Providers: Third-party vendors that help us run the Services (e.g., hosting, analytics, email delivery, payments)
• Legal Compliance: Authorities or regulators as required by law, court order, or to prevent fraud or harm
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets
• With Your Consent: For other purposes with your explicit permission

4 International Data Transfers

If you access our services from outside Singapore, please be aware that your data may be transferred to, stored, and processed in Singapore or other countries where our servers or third-party service providers are located. We take appropriate safeguards to ensure your personal data is protected.

5 Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. If you request deletion of your data, we will securely erase or anonymize it, unless legal obligations require retention.

6 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience.

• Essential Cookies: Required for the operation of our website
• Performance Cookies: Collect usage statistics (e.g., Google Analytics)

You can manage cookie preferences via your browser settings. Note that disabling cookies may affect the functionality of our website.

7 Data Security

We use industry-standard security measures to protect your personal data, including:

• HTTPS encryption
• Access controls and authentication
• Secure cloud infrastructure
• Regular security reviews

Despite our efforts, no system is 100% secure. You are responsible for keeping your login credentials confidential.

8 Your Privacy Rights

Depending on your location, you may have the following rights:

Under GDPR (EU/EEA users):

• Right to access, correct, delete, or restrict your data
• Right to object to processing
• Right to data portability
• Right to lodge a complaint with a data protection authority

Under CCPA (California residents):

• Right to know what data we collect and how we use it
• Right to request deletion
• Right to opt out of data sale (we do not sell data)

You can exercise your rights by contacting us at [email protected].

9 Third-Party Links

Our Services may contain links to external websites not operated by us. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies independently.

10 Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from minors. If we discover such data has been collected, we will delete it immediately.

11 Changes to This Privacy Policy

We may update this policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. Continued use of the Services indicates acceptance of the updated policy.

12 Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: